How do I place an order?
To order sterling silver jewelry from Vianya is a very simple process. We guarantee 100% satisfaction with our products and services.
Instructions: How to place an order? Ordering sterling silver jewelry from Vianya is an easy process. Simply create an account on our website. Click on SignIn button (at top right side). (Fill the registration form if you're new at website) and submit to us,and you are ready to shop. if you're already registered with us then login with user id and password)
Adding products in Shopping cart : First, place the product(s) you would like to buy, in your shopping bag by clicking on the "Add to Cart" button located in the Product list page/product detail page. If you want to buy item in quantity type in the box desire quantity then, when you want your order to be completed, select the shipping option and click on "Process to Checkout" button and fill the shipping address and follow the easy instructions on completing your order, review you order, and select your payment option (any one credit card & PayPal) and submit to order by click "Submit Order" button. We will automatically receive a copy of your order in my account >> order History option and receive a copy of your order confirmation in email account. Please print a copy of the order for your records. We will ship your parcels when we receive your full payment.
If your payments not received within 5 days of the order placed, your order will be treated as cancelled.
Tracking number will be e-mailed, once the packet has been shipped.
Please contact us if you have any questions/query, or need any help while placing order. Live help use the chat option on bottom of the page or write to us on firstname.lastname@example.org